Through automated manual entry.
From both in direct labor and in the variable price per process, bringing agility and efficiency.
Centralized quality control, as each document is reassembled and audited.
Information security in compliance with Brazilian General Data Protection Law.
Quality Control centralized, because the document is audited again.
Capacity to process big amounts.
Of images handled by OCR.
Of issued contracts after document checking.
See how this solution works in practice.Contact us
Automating the customer experience
Conversion of IVR to WhatsApp bot reduced service response time.
More service productivity
Automated responses reduced response time, increasing customer satisfaction.
“High-performance Management Model” case – Client Repsol
Cookies strictly necessary to provide a service or the content requested by the user. These are responsible for technical aspects such as identifying records and managing tool preferences in the use, interaction and location of to the content.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
The main objectives of this type of cookies are to:
Here are details on the analytical cookies used by Atento:
|_ga||This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, camapign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assigns a randoly generated number to identify unique visitors.|
|_gat_gtag_UA_160271668_1||Google uses this cookie to distinguish users.|
|_gid||This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form.|
|GPS||This cookie is set by Youtube and registers a unique ID for tracking users based on their geographical location|
These cookies obtain information on the user’s browser to manage advertising spaces and to offer more relevant quality content for them based on their preferences.
Atento uses the following:
|_fbp||This cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website.|
|everest_g_v2||The cookie is set under eversttech.net domain. The purpose of the cookie is to map clicks to other events on the client's website.|
|fr||The cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin.|
|IDE||Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.|
|PUBMDCID||This cookie is set by pubmatic.com. The cookie stores an ID that is used to display ads on the users' browser.|
|t_gid||The cookie is set by taboola.com. The cookie assigns a unique user ID to users and use this ID for serving relevant advertisement and content.|
|TDCPM||The cookie is set by CloudFare service to store a unique ID to identify a returning users device which then is used for targeted advertising.|
|TDID||The cookie is set by CloudFare service to store a unique ID to identify a returning users device which then is used for targeted advertising.|
|VISITOR_INFO1_LIVE||This cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website.|
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
|_gat_UA-160271668-1||This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.|
|YSC||This cookies is set by Youtube and is used to track the views of embedded videos.|